Voice of Customer

Instantly zero in on high-impact conversations

Stop drowning in call recordings—instantly surface the conversations that matter most. Retellio pinpoints customer insights you might miss, highlighting critical trends, valuable feedback, and actionable opportunities in seconds.

Key Benefits

How Retellio helps you extract more value from customer conversations

Configurable analysis

Configurable analysis

Extract only the important segments from customer conversations. Skip small talk and focus on what matters.

Explore your data

Explore your data

Navigate customer insights with intuitive filters in a flexible sandbox environment.

Use Cases by Team

Customer Success

Improve retention and drive customer satisfaction by understanding pain points and success moments from customer conversations.

Proactive Support

Identify common issues and create proactive resources to address customer challenges before they escalate.

Customer Health

Monitor customer sentiment and satisfaction, detecting at-risk accounts early to prevent churn and drive expansion opportunities.

Product

Discover feature requests, pain points, and usability issues directly from customer conversations without having to attend every call.

Feature Prioritization

Identify most requested features and prioritize your roadmap based on actual customer feedback rather than assumptions.

User Experience

Track customer sentiment about new releases and improve your product based on real user experiences.

Put your call recordings to work

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