December 13, 2024
We are thrilled to announce that Retellio has successfully achieved SOC 2 Type 1 certification, a key milestone in our commitment to delivering secure, reliable, and privacy-conscious solutions for our customers.
SOC 2 (System and Organization Controls 2) is the gold standard for data security in SaaS. This certification demonstrates that Retellio meets the highest standards for managing customer data with integrity and protecting against unauthorized access. It assures our users that their feedback, customer call recordings, and insights are handled with care, safeguarded at every step.
What This Means for You
At Retellio, we know trust is earned, not given. Our SOC 2 Type 1 certification means:
• Data Security: We follow stringent controls to protect your sensitive data.
• Operational Excellence: We’re committed to maintaining a system designed for reliability and resilience.
• Customer Focus: You can focus on listening to your customers, knowing Retellio handles your data securely behind the scenes.
Our Ongoing Commitment
This is just the beginning. Achieving SOC 2 Type 1 certification is the foundation, but we’re not stopping here. We’re already working toward SOC 2 Type 2 certification, which will validate the operational effectiveness of our controls over time.
Thank you for trusting Retellio to help you capture and amplify the voice of your customers. Your confidence drives everything we do.
Have questions about our SOC 2 certification? Reach out—we’d love to chat!